FAQ

Frequently asked questions about XelvaGEN and our line of products.
1. Are the products safe?

Yes.  At XelvaGEN, safety comes first.  None of the listed ingredients are known pathogens, carcinogens, or known toxic agents.  Our products are specifically formulated to be safe from harmful side effects, especially in cases of overdosing.  Liberal use of all supplements in the PainDrops family is recommended, including the ingestion of PainDrops Internal Formula.  Consulting your physician before beginning any supplement regiment is always advised. 

2. What makes PainDrops better than other over the counter pain supplements?

4 simple reasons:
1) PainDrops works so quickly and effectively, we offer a no-nonsense 5 minute guarantee.
2) Safe ingredients that are 100% naturally powerful.
3) Our revolutionary, total body pain management system known as BRS
4) Hours of pain relief without numbness or odor.

3. What are the ingredients in PainDrops?

All products in the PainDrops family utilize 100% Naturally Powerful herbs and botanicals.  Click here for a summary of ingredients and their known functions.

4. How do I use PainDrops or PainDrops Massage Therapy? What about PainDrops Internal Formula?

Since people have varying body types, PainDrops and PainDrops Massage Therapy are topical solutions formulated for liberal use.  Depending on the area applied, massaging in 4-6 drops will suffice for one treatment.  PainDrops Internal Formula is also formulated for liberal ingestion.  The recommended dosage is 20 to 40 drops under the tongue or the same amount diluted in 1 oz. of water.

5. Are there any negative side effects I should worry about?

Some people may experience redness or light irritation due to the vasodilation properties in our formula.  Vasodilation aids blood flow, which may produce a warming sensation to the applied area.  This is localized and temporary and should last no longer than 4 hours.  If you believe you are having a negative reaction, wash the applied area thoroughly and contact your physician right away.

6. Can children use PainDrops?

Yes, however we do not recommend using PainDrops or it's sister products on children under the age of 6, except as recommended by a physician.

7. Is XelvaGEN regulated by the FDA?

We manufacture all of our products in compliance with the FDA’s Food, Drug, and Cosmetics Act.

8. I want a refund. How do I get it?

We stand behind our products 100%.  Click here for returns information.